Austin, TX – Affinegy, a proven global supplier of service enablement and network management software solutions for the home, today announced it is integrating its advanced Affinegy Portal Platform with Sigma Systems’ industry-leading OSS platform to create a powerful, seamless solution for provisioning all new DOCSIS/TR-069 devices including IPTV set-top boxes, IP video clients and advanced data and wireless gateways in subscribers’ homes.

The integrated solution further uniquely enables upgrading legacy DOCSIS2 and DOCSIS3 data gateways to TR-069 management through the combination of Sigma Systems’ flexible workflow management and Affinegy’s proven D2/D3 gateway management and patented method of proxying the TR-069 management to these legacy devices.

Today, if service providers want an automated solution to provision this equipment from the network operations center it requires a large professional services or IT department effort to integrate all the systems necessary. With this partnership, Affinegy and Sigma Systems will provide a turnkey solution that requires little or no integration work by the service provider, resulting in speedier implementations, lowered operational costs and capital expense savings through extending the life of equipment already in the subscribers’ home.

“The cable industry is embracing TR-069 to extend remote management beyond the DOCSIS modem and set-top box to advanced services devices and to all consumer-connected IP devices,” said Melissa Simpler, CEO and Co-Founder of Affinegy. Delivering these new services accurately, securely and efficiently without the need for personnel to go to the subscriber’s home is crucial for service providers, both from a customer satisfaction and operator cost perspective. We are excited to work with Sigma Systems, the industry-leading OSS provider, to meet this pressing need.”

“Sigma has a long history of enabling service providers to reduce time to market for new services while leveraging their investment in legacy systems,” said Brian Cappellani, CTO at Sigma Systems. “With the joint Sigma and Affinegy solution, cable operators can now easily manage customer entitlements across the growing number of new devices such as modems, routers, gateways, set-top boxes, and VoIP-phones on their networks.”

Affinegy Product Overview

The Affinegy Portal Platform is a modular and flexible software solution that manages all phases of the Connected Home lifecycle from auto-provisioning, management and self-care to maintenance for IP video, voice, data and other services. The platform components include an advanced TR-069 Auto-Configuration Server and web-based interfaces for the home user, technical operations, network engineering and care agents. The platform gives companies the ability to engage, educate and energize their customers to increase brand affinity and accelerate adoption of new products and services while minimizing ongoing support costs. Uniquely, Affinegy’s platform is a universal solution that manages all connected devices – TR-069-enabled, customer-owned or service provider-issued. This means all customers, both new and existing, can be served with the solution.

Sigma’s Service Management Platform

Sigma’s SMP addresses the operational challenges facing cable and telecommunication companies and delivers the following benefits:

• • An open platform that can be configured and adapted to support any service (residential and commercial)
• • A single OSS platform to support multiple services and service classes, over a multi-vendor heterogeneous service delivery network
• • Intelligent orchestration and automation of the end-to-end business and operational processes of provisioning and activating services

Affinegy and Sigma Systems are available to meet with prospective customers at the upcoming Cable Show, May 21-23 in Boston.

About Affinegy

Affinegy is a proven global supplier of service enablement and network management software solutions for the home. Leading broadband service providers, equipment manufacturers and premium care providers use Affinegy’s products to power profitable quality connections for their customers and have deployed Affinegy’s solutions worldwide in over 33M households and 27 languages. Affinegy’s software increases product and service adoption, slashes inbound support costs and improves customer satisfaction. For more information, visit www.affinegy.com.

About Sigma Systems

Sigma Systems is the authority in provisioning converged broadband services. Sigma Systems’ powerful solutions enable the world’s Next-Generation Operators (NGOs)to deliver a rich consumer experience through communications and entertainment services—over any access technology to any device. The company’s award-winning solutions include order management, provisioning and activation, and active mediation of residential and business VoIP, broadband, video, and triple-play and quad-play services. With the support of Sigma’s Professional Services, NGOs around the globe — including Charter, Cox, Rogers, TELUS, YouSee, Tiscali, NET Servicos, Technology Networks, iTSCOM and ZON Multimedia — are leveraging Sigma’s solutions  for service transformation and  rapid, reliable delivery of today’s—and tomorrow’s—new services. For more information about Sigma Systems, visit http://www.sigma-systems.com and follow the company on Twitter at http://twitter.com/sigmasystems.

According to Parks Associates research, conversion rates from ad hoc support incidents to subscriptions are approximately 30%.  The interactive panel session, moderated by Kurt Scherf, Vice President and Principal Analyst, Parks Associates, examines the elements that will define a superior customer experience.

CONNECTIONS focuses on innovative solutions for the connected consumer and leading strategies to monetize digital content, mobile applications and services, value-added services, connected consumer electronics, and home systems. The conference features research sessions on OTT video, mobile and product apps, connected CE, and the connected home.

We are excited to hear from Affinegy about the new opportunities in the market,” said Stuart Sikes, President, Parks Associates. “CONNECTIONS provides a holistic view of the connected home ecosystem and an in-depth look at the individual market segments.”

Affinegy is also a sponsor of CONNECTIONS and will be featured in the Connected Home Pavilion, an area within the TIA 2012 Exhibit Hall featuring new products and services for the connected consumer.

About Affinegy

Affinegy is a proven global supplier of service enablement and network management software solutions for the home. Leading broadband service providers, equipment manufacturers and premium care providers use Affinegy’s products to power profitable quality connections for their customers and have deployed Affinegy’s solutions worldwide in over 33M households and 27 languages. Affinegy’s software increases product and service adoption, slashes inbound support costs and improves customer satisfaction. For more information, visit www.affinegy.com.

About CONNECTIONS

The 16th annual CONNECTIONS: The Digital Living Conference and Showcase will be co-located with TIA 2012: Inside the Network on June 5-7 at the Gaylord Hotel, Dallas, Texas. Hosted by international research firm Parks Associates, CONNECTIONS™ at TIA 2012 focuses on innovative solutions for the connected consumer and leading strategies to monetize digital content, mobile applications and services, value-added services, connected consumer electronics, and home systems. More information about CONNECTIONS™ at TIA can be found at www.connectionsus.com.

Austin, TX  – Affinegy, a proven global supplier of service enablement and network management software solutions for the home, today announced that it has acquired Sagemcom’s TR-069 ACS Solutions business. The financial terms of the deal were not disclosed.

With the transaction, Affinegy has:

• Grown its team by 40% and added two new locations – an engineering and business operations group in Dallas, Texas and a customer support, quality assurance and interoperability testing group in Poland

• Acquired new products including Subscriber Manager and FrontLine which provide a highly scalable, redundant, carrier-grade TR-069 Auto Configuration Server (ACS)

• Obtained five associated patents

• Gained customers in Europe, Africa, Japan, Asia, and Central/South America

The acquired solutions are immediately available within the Affinegy Portal Platform:

• Operations Portal (formerly Subscriber Manager TR-069 ACS)

• Care Portal (integrating interactive TR-069 management from FrontLine into Affinegy’s proven Care Portal)

• Home Portal

• Connect

The Affinegy Portal Platform provides a modular and flexible solution that serves all phases of the Connected Home lifecycle from auto-provisioning, management and self-care to maintenance for IP video, voice, data and other services. It supports a variety of devices including set-top boxes, eMTAs, advanced wireless gateways, routers, NAS units and femtocell and LTE devices.

Subscriber Manager was first released in 2004, shortly after the ratification of the initial TR-069 standard. The Sagemcom expert engineering team, which has continued to enhance and expand the offering as TR-069 and other related standards have evolved, has joined Affinegy. Fixed-line and wireless service providers, including one of the world’s largest TR-069 data and VoIP service implementations, have deployed the software to more than 25M households.

At the Forefront of TR-069 Management Technology

Operations Portal ACS supports the latest standards emanating from the Broadband Forum. As an example, full support is available today for IPv6, TR-181i2, TR-135 and TR-143, which are critical to managing the advanced services gateways and IP video CPE that are fundamental to subscriber acquisition, retention and growth in today’s ever evolving and rapidly growing IP services market.

The Universal Global Solution

The acquisition is significant for all broadband service providers – xDSL, cable and wireless. Affinegy’s software portfolio is now a universal solution that manages all connected devices – TR-069-enabled, customer-owned or service provider-issued. This means all subscribers, both new and existing, can be served with the solutions.

Other companies such as equipment manufacturers and premium care providers who provide devices and services catering to the Connected Home market can also use the solution to reduce operating expenses and grow top line revenue. Installations are automatic; self-care and remote management easy and scalable; and the customer experience satisfies their wants and needs, resulting in increased spend and extended customer loyalty.

“We are thrilled to add the Sagemcom TR-069 ACS Solutions team, technology and customers to Affinegy,” said Melissa Simpler, CEO and Co-Founder of Affinegy. “Their team was among those that pioneered the development and commercialization of TR-069. Their solutions have been adopted worldwide, with a concentration outside of North America, which provides a strong infrastructure for Affinegy’s expanding global presence and new market segment solutions.”

More Information

To learn more about its products, contact Affinegy to schedule a demonstration or visit Affinegy at the Connected Home Global Summit and Awards April 24-25, London, UK (http://www.avrenevents.com/Home/s1971/), The Cable Show, May 21-23, Boston, U.S. (http://2012.thecableshow.com/) and CONNECTIONS 2012 June 5-7, Dallas, U.S. (http://www.parksassociates.com/events/connections-us).

About Affinegy

Affinegy is a proven global supplier of service enablement and network management software solutions for the home. Leading broadband service providers, equipment manufacturers and premium care providers use Affinegy’s products to power profitable quality connections for their customers and have deployed Affinegy’s solutions worldwide in over 33M households and 27 languages. Affinegy’s software increases product and service adoption, slashes inbound support costs and improves customer satisfaction. For more information, visit www.affinegy.com.