Affinegy Products
Integrated solutions for supporting and monetizing the Digital Lifestyle consumer.
Affinegy’s Digital Lifestyle Networking software products deliver exceptional “it just works” service experiences to Digital Lifestyle consumers.
Our patent-pending technology makes it easy for consumers to connect, secure and manage their increasingly complex Digital Lifestyle Network, spanning wired and wireless networks and devices, retail gear and custom hardware.
With Affinegy solutions, our customers and deployment partners scale deployment of profitable home networking services. At the same time, our software allows them to tap customer network intelligence that drives personalized customer care and targeted up-sell opportunities. That unlocks the revenue potential of new value-added services for the Digital Lifestyle, while reducing support costs, product returns and customer churn rates.
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A Unified Platform
Affinegy offers three primary software products to service and solution providers in the Digital Lifestyle ecosystem. Our customers and partners use these products to deliver “it just works” Digital Lifestyle experiences to their end customers, to gather customer intelligence for driving up-sells and new services, and to dramatically reduce their home networking support burdens. Affinegy software can be flexibly deployed to support a wide variety of service models and delivery platforms.
Digital Lifestyle Perspective
“There is significant opportunity for service providers to expand their customer support role beyond simple troubleshooting and to move into areas that we call ‘Holistic Digital Home Support’.”
— Parks Associates