Affinegy Portal Platform
The Affinegy Portal Platform provides a modular and flexible solution that serves all phases of the Connected Home lifecycle from auto-provisioning, management and self-care to maintenance for IP video, voice, data, and other services. It includes a world-proven, advanced TR-069 Auto-Configuration Server (ACS) and web-based interfaces for the home user and care agents. Unlike other products, which require that all the components be deployed to get value out of the ACS, Affinegy’s solutions can be used in combination with one another or implemented as standalone, full-featured products. The platform gives companies the ability to engage, educate and energize their customers to increase brand affinity and accelerate adoption of new products and services, while minimizing ongoing support costs.
Operations Portal enables the efficient execution of operational activities. The portal leverages a TR-069 ACS to provide functionality such as account validation, firmware upgrades or configuration updates that ensure excellent quality of service.
Connect configures and activates home wireless networks, both legacy and current wireless hardware, using either TR-069 or standard networking technology. The software makes configuration a simple and highly automated experience and sets up the network correctly and securely from the start.
Home Portal is the user's go-to interface for managing their network, devices and services. Home Portal helps consumers spend less time managing technology and content and more time enjoying their connected lives.
CARE PORTAL and ADVANCED CARE PORTAL
Care Portal provides a secure web-based view of real time actionable intelligence on the home user’s network status, details of their configuration, as well as any connected devices to quickly resolve support issues and better target and upsell new service offerings.