Self-help solutions for most subscriber connectivity issues
- Shows all connected devices at a glance – connectivity status, performance, and device identity/classification.
- Anytime, anywhere access – access home network at home and away.
- Clear alerts with automated self-care fixes that eliminates support calls.
- How-to wizards and content to guide user through common tasks, add a device, share a printer, etc.
- Single sign-on from the subscriber portal.
- Web browser-based user experience that extends the subscriber portal to include the user’s own connected home devices and services.
- Launchpad for value added applications and services.
- Powered by Affinegy’s Operations Portal advanced TR-069 ACS.
- Complements Affinegy’s Care Portal when assistance by agents is needed