DigiDo Guide
Creating consumer demand for home networking services
The Affinegy DigiDo Guide tool is a lightweight home network assessment tool, that increases end user demand for home networking services. DigiDo Guide is offered by our partners as a free service to their installed base customers.
By highlighting performance issues and security risks, end users are encouraged to initiate home networking services. When they do, DigiDo is downloaded to automate security, connection repair, file and printer sharing, and the addition of computers and devices to their network. This minimizes support calls for “self-purchase” installations while converting a value-added revenue opportunity.
DigiDo Guide
Affinegy DigiDo Guide provides our partners with a valuable tool for creating home networking awareness and demand across their installed customer base. Typically delivered for free to the end user as a lightweight Web service, DigiDo Guide provides the following capabilities:
- Rapid discovery of topology and components within the consumer’s Digital Lifestyle Network
- Validation of targeted network health, performance and security metrics
- Highlighted risk factors within the consumer’s current Digital Lifestyle Network environment
- Automated recommendation for targeted upsell of value-added home networking services
- Easy download of full DigiDo solution to begin the home networking service installation
Digital Lifestyle Perspective
“Companies must put in place compelling, new premium technical services to help customers configure, connect and manage their digital homes.”
— Accenture