DigiDo™
“It just works” experiences for the Digital Lifestyle consumer
The emerging Digital Lifestyle – with its wide ranging devices and new media consumption behaviors – is gaining momentum. Unfortunately, the complexity of installing, securing and managing the underlying Digital Lifestyle Network often alienates the consumer. That’s when they call your support center. Or return your product. Or switch service providers. They never even had a chance to adopt your exciting new product or service. Not anymore.
For your end customers, Affinegy’s DigiDo makes the Digital Lifestyle Network “just work.” It’s now simple for them to connect, secure and manage the network, across all of their devices and associated managed services. For our customers and deployment partners, DigiDo is a differentiating premium technical service that dramatically improves your customer’s experience, while driving down support costs and abandonment rates.
DigiDo Product Features
For service and solution providers, DigiDo is the first “universal” service platform for supporting the converged Digital Lifestyle Network. With DigiDo, Affinegy customers and partners are able to provide the following premium technical service capabilities to their Digital Lifestyle customers:
- Stress-free home networking installation via automatic discovery and configuration of both “wired” and “wireless” network devices, retail and custom hardware
- Automatic security configuration and lockdown for all networking gear and devices in the consumer’s Digital Lifestyle Network
- Intelligent, self-healing networks ensure the network remains reliable, without burdening the end user
- Highly visual application where common network tasks like accessing and sharing content and printers is remarkably simple and useful
Digital Lifestyle Perspective
“One of the most important factors in creating friction-free media will be the ability to connect the fixed and mobile worlds.”
— ABI Research