NISC Acquires Affinegy; Launches NISC User Services System

Acquisition will result in enhanced broadband solutions for NISC Membership

Lake St. Louis, Mo., April 23, 2019 –– To offer NISC’s Members enhanced broadband solutions, National Information Solutions Cooperative (NISC), a leading provider of software solutions to utility and telecommunication companies, has acquired Affinegy.

Based in Austin, Texas, Affinegy provides cloud-based, service enablement software and connected device management for broadband service providers. Affinegy’s secure and scalable solution provides Auto Configuration Server (ACS) Management for customer-premises equipment (CPE) and managed WiFi orchestration for any TR-069 enabled CPE.

“NISC has become acquainted with the Affinegy team and discovered we share the same passion for service and delivering world-class information technology solutions,” said David Bonnett, NISC vice president of Product Management. “While technological advancement is paramount, the affirmation of sharing the same values was key in this acquisition.”

“NISC is a cooperative whose mission and vision aligns perfectly with Affinegy’s,” said Melissa Simpler, Affinegy CEO. “By joining NISC, Affinegy will be a part of an organization that can continue to develop and enhance the technology so that it will continue to meet the needs and demands of the industry well into the future.”

With this acquisition, NISC launched the NISC User Services System, leveraging the Affinegy product as part of its overall solutions portfolio. The solution can be operated independently, or it can be integrated with NISC’s customer care and billing solutions along with NISC’s SmartHub web and mobile tools for payment processing and order management. The acquisition marks the next milestone in NISC’s iVUE fully-integrated Enterprise System, which provides accounting, engineering and customer care functions. Affinegy’s solution will integrate across NISC’s enterprise platforms and will allow its Members to provide enhanced broadband services to their end consumers/customers.

“NISC Members have asked us to provide them with the functionality that the newly launched NISC User Services System will provide. The NISC User Services System offers fast, automated diagnostics and single-click repairs for the most common WiFi connectivity and performance issues in broadband homes,” said Bonnett. “It also provides consumers with all the self-care capabilities for managing their home WiFi networks and adding new services.”

The NISC User Services System will also support the requirements for Connect America Fund Phase II (CAF-II) reporting that broadband operators can use to satisfy reporting or Alternative Connect America Fund reporting requirements to the FCC.

For more information about the NISC User Services System solution or to request a demonstration, please contact NISC at 1.866.999.6472 or at sales@nisc.coop.

About NISC
National Information Solutions Cooperative (NISC) is an information technology organization that develops, implements and supports software and hardware solutions for our Members/Customers. We deliver advanced solutions, services and support to 835 independent telecommunication companies, electric cooperatives and other public power entities. NISC is an industry leader providing information technology solutions including billing, accounting, operations, automated mailroom services, third-party integration as well as many other solutions. With facilities in Mandan, N.D., Lake Saint Louis, Mo., Cedar Rapids, Iowa, Shawano, Wis., Blacksburg, Va., and now Austin, Texas, NISC and its subsidiaries employ more than 1,300 professionals between the six locations. For more information, please visit NISC.coop.

About Affinegy
Affinegy is a global provider of service enablement software and connected device management for the home and small business. The preferred hardware independent solution for the seamless integration of WIFI for all things connected, Affinegy’s CHARIOT solution allows providers to quickly onboard new subscribers and install and provision CPE to manage and support broadband powered services, including Managed WIFI. Built to scale, Affinegy’s software solution offers seamless integration of video, data, voice over WIFI for today’s leading broadband, managed service and customer support providers. For more information, please visit Affinegy.com.

Affinegy Announces CAF-II Compliance Reports Built on TR-069 Standards for Hardware-Independent Benefit

AUSTIN, TX – April 17, 2019 – Affinegy, a global leader in hardware-independent standards-based device management software, announced its release of CHARIOT Compliance Reports, an automated and turnkey reporting service that broadband operators can use to satisfy Connect America Fund Phase II (CAF-II) reporting or Alternative Connect America Fund (A-CAM) reporting requirements to the FCC that are administered by the USAC (Universal Service Administrative Company).
“We are very excited to announce a CAF-II reporting solution that will support any speed tier and practically any CPE,” said Melissa Simpler, Affinegy CEO. “It works with the broadband gateways your subscriber has, and no upgrades of CPE are required. Use it with the CPE that is already installed in subscriber households and all new CPE that get connected. When you use it with the whole CHARIOT Platform, you get provisioning, remote care, self-care, firmware management, compliance reporting and service insight analytics in an all-in-one solution.”

The CHARIOT Compliance Reports service facilitates automated and easy import of the randomly selected CPE to marked test sites within CHARIOT. The service console also features a way to optionally test other CPE at any time that are operator-selected by make/model/firmware, neighborhood, IP range, or other defining criteria. This gives the broadband operator an easy way to gain confidence and assurance that their networks will pass the test and are delivering to the operator’s advertised service speeds. The reports are published in data files ready for submission to the USAC. Additional reports – graphical and tabular in nature – are available for operators to run and export into transportable file formats.

Affinegy has worked closely with Zyxel, a global broadband networking solutions provider with proven commitment to industry standards, in bringing this solution to market. CHARIOT Compliance Reports is day one certified with most top selling Zyxel broadband gateways. “Both Zyxel and Affinegy have conducted extensive testing of the CHARIOT Compliance Reports, and we are pleased with the high quality of engineering in our combined solutions,” remarked Brian Feng, Senior Vice President at Zyxel.

Join Zyxel and Affinegy for a webinar discussing solution for CAF-II compliance and performance testing. The live webinar will be conducted on Thursday, April 18, 2019, at 11 a.m. PST / 2 p.m. EST. Click here to register to attend the webinar.

About Zyxel

Zyxel, a pioneer in IP technology for over two decades and trusted brand for 30 years, provides a complete portfolio of multi-service LTE, fiber and DSL broadband gateways, home connectivity solutions, smart home devices and enterprise-class Ethernet switches, security and Wi-Fi equipment for small to mid-size businesses. Zyxel offers integrated, interoperable network solutions based on open standards.

Headquartered in Anaheim, California, Zyxel offers its partners service-rich solutions backed by a domestic team of logistic, sales, and technical support professionals. For more information, please visit https://www.zyxel.com/us.

About Affinegy
Affinegy is a global provider of service enablement software and connected device management for the home and small business. The preferred hardware independent solution for the seamless integration of WiFi for all things connected, Affinegy’s CHARIOT solution allows providers to quickly onboard new subscribers and install and provision CPE to manage and support broadband powered services, including Managed WiFi. Built to scale, Affinegy’s software solution offers seamless integration of video, data, voice over WiFi for today’s leading broadband, managed service and customer support providers. For more information, please visit Affinegy.com.
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Media Contacts:
Holt Hackney,
Media Relations for Affinegy
512-632-0854
hhackney@hackneycommunications.com

Ken Hagihara, APR, MCM
Media Relations Representative for Zyxel
Integrity Public Relations, Inc.
949-768-4423 ext. 101
ken@integritypr.net

Meet with Affinegy at WISPAMERICA 2019 in Cincinnati Mar 19-21!

Affinegy is proud to announce our sponsorship of WISPAMERICA 2019. We’ll be at booth #820. If you need help managing your subscriber’s WIFI, look no further. Affinegy’s CHARIOT provides you one of the only hardware independent device management platforms that uniformly supports any make/model CPE. With brandable app and web portal smart device and self-care solutions, your customer gets what he wants, when he wants. Contact us to schedule a meeting – we look forward to meeting with you!

Meet with Affinegy at TVPPA Fiber University Feb 5-6, 2019

Affinegy joins the inaugural Fiber University sponsored by TVPPA in Murphreesboro, TN Feb 5-6, 2019. At this event, Affinegy will share a whitepaper on using CHARIOT to automate CAF Compliance reporting for ANY make or model of TR-069 CPE you are deploying. We will also host a drawing to give away TP-Link HC220-G1 mesh system!! We look forward to meeting you at this exciting industry event.

TVPPA

Affinegy Announces a Breakthrough in Managed WiFi Services with its New CHARIOT Release v6.5

Broadband providers can now deliver whole-home WiFi services without being locked to single vendor or proprietary hardware

AUSTIN, TX- February 6, 2018- Affinegy, a global provider of service enablement software and connected device management, announces that its newest CHARIOT release v6.5 delivers advanced, whole-home Managed WiFi services without locking broadband providers into single vendor or proprietary hardware. Because of the new patent pending method of abstracting the proprietary features of WiFi gateways and access points into easy user experiences, Affinegy’s CHARIOT Platform is now the preferred hardware independent solution for the seamless integration of WiFi for all things connected — at mega scale.

Affinegy’s CHARIOT Platform enables providers to choose their selection and management of CPE used to deliver internet connected services, spanning video, data, voice and internet of things for smart and secure homes.

“Our CHARIOT Platform is redefining Managed WiFi – from both a user experience and from a provider business perspective,” said Melissa Simpler, Affinegy CEO. “Providers do not have to lose the existing hardware investment they have made in their CPE. They can meet the demands of their customers by delivering a simple, secure and scalable solution for connecting any and all devices—with ease, visibility and the highest levels of customer service.”

The CHARIOT Platform delivers total hardware independent freedom that allows providers to choose any brand and model TR-069 CPE. CHARIOT onboards new devices, leveraging the unique intelligence of the CHARIOT ACS that systematically neutralizes vendor specific parameters. The result: user interfaces provided by CHARIOT Care/Home/WiFi that simply work and are uniform.

The CHARIOT Platform engine is constructed for superior performance, mega scale and high availability, with an architecture that can respond to providers with tens of millions of customers. The CHARIOT Platform is also ideally suited for smaller scale operators as a cost effective, total solution resulting from CHARIOT’s hosted, secure, multi-tenanted capability.

CHARIOT v6.5 delivers these new features:

  • Supports easy installation of add-on WiFi access points that are automatically configured to current WiFi settings, thus avoiding changes to any existing WiFi devices.
  • Manages whole home WiFi with single SSID and optimum device connections.
  • New patent pending architecture for hardware independence to support CHARIOT’s advanced WiFi management for nearly any make or model of TR-069 manageable WiFi gateway or access point.
  • CHARIOT Care tools for CSRs work with existing WiFi gateways and the latest whole home ACS WiFi systems.
  • Supports advanced management of IoT devices with the latest standard and secure protocols seamlessly integrated into the CHARIOT ACS.
  • Supports new web and mobile subscriber experiences that result in fewer calls and technician visits, and lowers subscriber churn — while also increasing service revenue through value added services.

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