Affinegy’s CHARIOT Platform is the preferred hardware independent solution for the seamless integration of WiFi for all things connected— at mega scale.
CHARIOT enables providers to choose their selection and management of CPE used to deliver internet connected services, spanning video, data, voice and internet of things for smart and secure homes.
- A proven, scalable and advanced auto configuration server that provides a breakthrough in truly easy turnkey Managed WiFi orchestration for any TR-069 CPE.
- The future of IoT with all uniform protocols seamlessly integrated at the core of the ACS.
- An optimized customer experience by providing constant touch where and when it is needed for reduced truck rolls, fewer calls and subscriber churn— while also increasing service revenue through value added services.
- Meaningful flexibility with open REST APIs to allow partner companies and providers to customize their offering to align with their unique brand and subscriber base.
Easy, intuitive self-install and registration. Automated processes streamline the job.
Match configurations to service subscription, CPE type, customer location or other qualifying parameters.
Click-to-fix resolution of connection and performance issues with real-time visibility into the status of all connected devices for both support agents and customers.
Policy driven firmware, manager batch mode schedule and fault controls.
Mobile apps with secure, real-time remote access for connected devices.
Key service experience analytics to improve the customer experience.
The CHARIOT Platform allows providers to quickly onboard subscribers to easy and secure Managed WiFi.
The CHARIOT Platform delivers totally hardware independent freedom that enables providers to choose any brand and model TR-069 CPE. Onboarding new devices leverages the unique intelligence of the CHARIOT ACS that systematically neutralizes vendor specific parameters. The result: user interfaces, developed by partners or provided by the CHARIOT CARE/HOME/WiFi App, simply work and are uniform.
CPE managers have a southbound interface to handle communications with routers and gateways, apart from the backend of the ACS that manages the devices and integrates with the service provisioning and billing software that completes the subscriber experience lifecycle. This CPE management is highly responsive in disasters, allowing for intelligent control to avoid and minimize outages.
The CHARIOT Platform engine is constructed for superior performance, mega scale and high availability, with an architecture that can respond to providers with tens of millions of customers. The CHARIOT Platform also is ideally suited for smaller scale operators as a cost effective, total solution resulting from CHARIOT’s hosted, secure, multi-tenanted capability.