Affinegy is the future of simplified, secure, Managed WiFi for the rapid connectivity of devices.
In a world where the number of connected devices is increasing rapidly, Affinegy delivers the preferred hardware independent device management software solution to providers.
Affinegy’s vision is to remove the barriers to connecting not only any device to WiFi, but also directly to one another. With Affinegy, providers can meet the demands of consumers by delivering a simple, secure and scalable solution for connecting any and all devices—with ease, visibility and the highest levels of customer service.
No matter how communications providers are delivering internet to their subscribers- whether it be Fiber, LTE, xDSL or cable- they now know their subscribers can access these connections wirelessly. Quality of service is harder to deliver via WiFi. Communications providers need remote visibility, monitoring and controls of the customer experience delivered through Affinegy’s CHARIOT platform.
These help desk experts take calls on behalf of communications providers that often start with reports of “internet not working” or “internet is slow.” Most of these calls are rooted in a performance or connectivity problem. CHARIOT not only has the tools to pinpoint the root cause, it also possesses the ability to rapidly resolve them through its remote secure management of the CPE.
Many smaller communications providers tap these NOS companies to provide turnkey services that make their businesses run more smoothly and efficiently. The job of these NMMs is to keep the network up and running at all times, and in order to do this they need visibility and management that goes beyond the access network equipment (OLT, CMTS, DSLAM) to the customer’s CPE and connected endpoint devices. CHARIOT delivers the missing premise management solution through open and flexible interfaces that enable NOSs to offer thorough end-to-end network management and monitoring.
Communications providers, small and large, rely on distributors to service the component and infrastructure needs of their business. Through focus on service, relationships, logistics and supply chain management, these businesses service core needs of providers on a daily basis. Their clients need help understanding, managing and utilizing today’s complex technology, but it’s not cost-effective to have their own staff do so. With their economies of scale, distributors can offer MSPs for Managed WiFi through CHARIOT’s hosted and multi-tenanted platform. The result: sticky customers, happy clients and a recurring revenue SKU added to the distributor’s catalog.